Frequently Asked Questions


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When do I need to book?

The earlier we can come onboard, the better. Bringing in a professional saves you time and money by streamlining the design process and developing an organized plan. We often schedule our larger projects several months in advance, so it’s best to get in touch with us 3-6+ months ahead of your tentative renovation start date.

For new builds, the earlier you can get us onboard, the better and the same goes for decor. We hate to disappoint anyone by not being able to accommodate short notice requests so as soon as an idea for a project comes to mind, that’s the best time to contact us.

How long does the design process typically take?

Every project has its own unique needs and timeline and we feel passionately about giving each project the time and attention it deserves. You can expect to work with us from 3 months to a year or more depending upon your project’s scope.  

How do you charge your fees?

Our billing structure varies based on the scope of work. You can find more information on our services here. We can operate on a flat rate or hourly structure depending on the scope of the project. We walk through the options for how we operate during our complimentary discovery call so we can address any questions you may have right at the start!

How do I pay you?

We accept e-transfer and cheques as our preferred method of payment. Credit card payments processed via PayPal are subject to a fee.

What if I don’t have a huge budget, can you still help?

Of course. Over our 20+ combined years in the business we’ve worked on projects big and small. We’re happy to source from a wide range of suppliers and price points. We offer a one time consultation; the perfect option for those who want the Kresswell touch, without the commitment of full service design.

Will you be able to recommend tradespeople and contractors to work with?

Absolutely. We work with some great industry professionals and are happy to share those recommendations with our clients. However, if you have your own preferred trades and suppliers we are always happy to make new connections and work with your team.

I’m building a new home - how can you help?

We love working with a clean slate and getting involved with new home builds. We can help with everything from a one time sit down to go through plans, to a full service approach. Learn more about our options for new build assistance here.

Do you provide construction drawings?

Yes. From small renovation elevations to full drawing packages we can help!

What if I only need a little bit of help?

Our one time consultation is perfect for those who want the Kresswell Interiors touch without full service involvement. Contact us to learn more.

Is it possible to book a one time visit?

We do offer a one time consultation service for clients who want to take on most of the work themselves but just want a bit of guidance. This service is especially helpful for new home builds or renovations. This service is a one time visit up to 1.5 hours. Send us an email if you think this is what you need and we can provide more details.

Do you offer home staging?

We sure do! We have years of experience in staging homes for sale. Contact us to learn about our home staging consultations and options.

I don’t live in Edmonton or the surrounding area, can I hire you in-person?

We travel throughout Alberta and can be available to travel throughout Canada and the USA for larger scope projects. Contact us and let us know what you’re looking for!

Ready to learn more? Book a complimentary introductory call